AVP, Small Business Benefits & HR Consulting

Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

The Area Vice President, Small Group oversees a team book of business, net growth and sales strategy/Branch Initiatives. In this role, the incumbent will develop account management strategy, goals and objectives, in coordination with executive management. Additionally, the Area Vice President, Small Group will manage an assigned staff, establishing a coaching and mentoring relationship with their team.  

Responsibilities/Duties:

• Oversee a book of business for the team
• Cultivate and maintain multiple relationships with clients, internal partners and vendor partners
• Develop a complete understanding of the client’s needs and the appropriate coverage solutions that support and enhance the client’s culture, values and mission
• Proactively manage the Client Service Cycle to ensure a seamless renewal, client retention and whitespace engagement
• Manage escalated client issues to successful resolution in a manner consistent with Gallagher best practices
• Support consultants in winning new business by effectively communicating Gallagher’s value proposition
• Actively seek new business referrals from existing Gallagher Benefit Services (GBS) clients
• Understand and communicate the availability of resources within Gallagher (Pharmacy Practice, Retirement, Gallagher Global Brokerage (GGB), HR Consulting and Voluntary Benefits)
• Maintain up-to-date records in DMS
• Comply with Gallagher’s processes and office initiatives
• Complete training and professional development plan to gain understanding of the insurance industry and GBS processes
• Exemplify highest ethical standards, promote ethical behavior and uphold the Gallagher Way

Team Management:

• Drive Gallagher client service processes, system adoption and adherence to professional standards across branch team
• Accountable for team compliance with all GBS standards
• Proactively adjust the workloads based on external and internal client needs and team members and consultants
• Communicate performance expectations
• Ensure team members have training and resources to achieve goals through ongoing coaching and development
• Continuously assess the performance of team members. Provide ongoing, timely feedback and coaching to improve performance, including Performance Driven Culture (PDC) process, one-on-one meetings, appropriate job shadowing and Performance Improvement Plans

Required:

• Bachelor's degree and 5 years related experience required.

Preferred:

• Insurance industry experience
• Appropriate licensing required

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On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

 Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements and Pay Disclosure Statement

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.