Welcome to Gallagher – a global leader in insurance, risk management, and consulting services. With a growing team of more than 52,000 professionals worldwide, we empower businesses, communities, and individuals to thrive. At Gallagher, you can build a career whether it’s with our brokerage division, our benefits and HR consulting division, or our corporate team. Experience The Gallagher Way, a culture fueled by shared values and a collective passion for excellence. Join one of our dynamic teams, where you'll play a pivotal role in shaping Gallagher's future and unlocking unparalleled opportunities for both clients and yourself.
We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
Overview
Are you ready to be part of one of the world's leading insurance brokerages? Gallagher Ireland is looking for a dedicated Personal Lines Account Handler to join our Limerick office. This is a full-time, permanent position where you'll play a crucial role in helping our clients protect what matters most.
With over 100 years of combined insurance expertise, Gallagher Ireland offers tailored insurance solutions for businesses, individuals, and financial needs. We are committed to safeguarding our customers' interests with exceptional service and comprehensive coverage.
How you'll make an impact
- Engage with potential and existing clients through calls to convert leads into policies and discuss renewals
- Assess client needs, recommend suitable insurance products, and explain quotes clearly
- Follow up on inquiries promptly to maximse conversion rates and identify upsell opportunities
- Manage lapsed policies, re-engage clients, and provide empathetic support for queries and complaints
- Maintain compliance with regulations, keep accurate records, and stay informed on product changes
- Collaborate with the team to achieve targets and share best practices for improved performance
About you
- Minimum APA qualification required
- Proven ability to achieve sales targets with a customer-focused approach
- Strong interpersonal skills to build rapport with clients
- Excellent organisational and time-management skills to handle multiple tasks
- Ability to address client concerns effectively
- Completion of the appropriate annual CPOD requirement and Maintain Minimum Competency Code
- Proficiency with CRM systems and Microsoft Office Suite
