CSR Voice Sales

Job Description

Introduction

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. We’d be thrilled to receive applications from exceptional individuals like yourself.

 

Gallagher, a global industry leader in insurance, risk management, and consulting services, boasts a team of over 50,000 professionals worldwide. Our culture, known as "The Gallagher Way," is driven by shared values and a passion for excellence. At the heart of our global operations, the Gallagher Center of Excellence (GCoE) in India, founded in 2006, upholds the values of quality, innovation, and teamwork. With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers.


Overview

Pre qualifying the prospective customer by out calling or emailing them and understanding their coverage requirement and connecting them to the right producer


How you'll make an impact

  • Lead Generation: Identify potential clients through various channels such as cold calling, emailing , referrals, networking, and online research.
  • Sales Support: Collaborate with the producers to provide ongoing support during the sales process, including answering client queries, addressing objections, and negotiating terms.
  • Documentation: Prepare accurate and detailed documentation of client interactions, proposals, and sales activities in the CRM system
  • Reporting & MIS

About you

  • Experience: Prior experience in insurance sales, pre-sales, or related roles is highly desirable. Familiarity with insurance products & basic of underwriting processes
  • Communication Skills: Excellent verbal and written communication skills to effectively present insurance solutions, negotiate terms, and build relationships with clients and stakeholders.
  • Sales Acumen: A proven track record of achieving sales targets, building client relationships, and closing deals is beneficial.
  • Interpersonal Skills: Ability to work collaboratively in a team environment, build rapport with clients, and adapt to changing market dynamics.
  • Time Management: Strong organizational and time management skills to prioritize tasks, meet deadlines, and manage multiple client engagements simultaneously
  • Any under/Graduate or Post Graduate
  • Minimum 2 year experience in B2B sales / lead generation in international process

Additional Information

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.  

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. 

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.  

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. 

Search firms, consulting firms, or individuals who submit unsolicited resumes acknowledge that those resumes are available for Gallagher's consideration without any obligation to pay finder/referral fees. Gallagher, or any of its subsidiaries, will only pay a fee for a successful candidate placement when there is an agreement in place with the providing entity and the candidate submission complies with the regional guidelines for such submissions.

Gallagher never extends an offer of employment or requests any personal identification information without having received an online application and conducted one or more in-person or video interviews. We also do not use Skype, Zoom, Telegram or Gmail as part of our hiring process. If you have received any communication referencing the offer of a job at Gallagher and you have not submitted an online application or been interviewed by a Gallagher employee, please do not assume that the offer is being sent from a legitimate Gallagher representative.