Administrative Assistant

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

We are looking for an enthusiastic teammate with a strong balance of customer service expertise, communication and technical skills to join our Administration Team. The Administrative Associate performs a variety of office support and administrative duties, such as being a member of our Centre of Excellence team, relaying and resolving routine telephone and/or walk‐in inquiries, processing of invoices, composing a variety of standard documents and correspondence, scheduling of meetings, performing data entry, office supply ordering and establishing/maintaining our record retention.

This opportunity is a phenomenal entry point for anyone looking to build a career in Insurance and Risk Management. 

• Collaborate with fellow Centre of Excellence team members by answering incoming calls and advising the caller to appropriate associate; transfer callers to voice mailbox when associate is unavailable; takes and retrieves messages
• Greets and directs visitors to the company; manages reception area to maintain a professional image
• Receive, scan and forward incoming mail. Process outgoing mail – Canada Post / ICS /Courier
• Ordering, receiving, stocking and distribution of office supplies
• Perform administrative tasks and operational support activities for Senior Leaders
• Act as a liaison with other departments on basic administrative and operational matters
• Prepare onboarding kits for new hires, including desk preparation, parking passes, key/password set up for new hires/employees
• Assist with internal office moves
• Assist with on site event planning/internal events - retirement parties etc
• Assist with facilities/maintenance request calls for office
• Other localized requirements
• DMS administrator support-setting up and maintain client files

• You bring excellent communication and interpersonal skills (telephone, written and face to face)
• You bring empathy and diplomacy
• Enthusiastic, professional and flexible attitude with a common sense approach
• Keen to develop over a period of time with a willingness and ability to learn
• A reliable, diligent, professional with advanced computer proficiency with MS Office Suite/InDesign
• Detail oriented, highly organized and customer service oriented
• Attention to detail with a high level of accuracy
• Ability to multi‐task between a variety of tasks, projects, and deadlines
• Minimum of two years of administrative or business office experience; reception/call center experience preferred

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Flexible medical & dental coverage to meet your household's needs
• Life, Dependent Life and AD & D Insurance options
• Retirement savings including RRSP including a company match, TFSA, pension and more
• Employee Stock Purchase Plan

Other benefits include:

• Educational expense reimbursement
• Employee assistance programs
• Discounted gym membership (GoodLife Fitness)
• Opportunity for flexible work arrangements
• Paid sick days & personal days
• Employee education recognition program
• Employee referral bonus program

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

We are an equal opportunity employer which values diversity in the workplace and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.