Administrative Assistant (Onsite)

Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Our Administrative Assistant oversees routine and advanced duties for other professionals by working with administrators and other employees to organize files, create correspondence and prepare reports or documents. An administrative assistant may also be responsible for helping to plan events and managing their supervisors’ schedules. By completing a range of clerical tasks, it helps ensure the smooth operation of the office and supports team efficiency at multiple locations.

This is a full-time onsite position based out of our Richmond, VA office.   

General Office 

• Perform various administrative tasks such as data entry, generate regularly scheduled reports, maintain and order office supplies and equipment 

• Welcome, assist and be the point of contact for employees, clients, vendors, and other external parties to maintain positive relationships 

• Assist with the coordination and execution of events and projects 

• Provide support to various team members, projects, and departments 

• Ensuring the office remains clean, organized, and presentable for both employees, clients, vendors and other external parties 

• Continuously improving administrative processes and procedures to enhance efficiency and productivity within the office 

• Manage schedules, appointments, and meetings for advisors or managers, ensuring smooth daily operations using the CRM and Outlook  

• Coordinate meeting logistics, scheduling and confirming appointments 

• Manage client relationships via courtesy calls, birthday cards, referral gifts, flowers, etc. (as requested) 

Phones

• Responsible for answering phones, directing inquiries to the appropriate person or department 

• Retrieving voice mail messages and distribution 

• Assisting clients with documents or requests 

Required: High school diploma and 2 years related experience required. Working knowledge of Microsoft Windows applications and Microsoft Office.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

 Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements and Pay Disclosure Statement

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.