Welcome to Gallagher – a global leader in insurance, risk management, and consulting services. With a growing team of more than 52,000 professionals worldwide, we empower businesses, communities, and individuals to thrive. At Gallagher, you can build a career whether it’s with our brokerage division, our benefits and HR consulting division, or our corporate team. Experience The Gallagher Way, a culture fueled by shared values and a collective passion for excellence. Join one of our dynamic teams, where you'll play a pivotal role in shaping Gallagher's future and unlocking unparalleled opportunities for both clients and yourself.
We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
Overview
Arthur J. Gallagher & Co., one of the world's largest insurance brokerage and risk management services firms, provides a full range of retail and wholesale property/casualty (P/C) brokerage and alternative risk transfer services globally, as well as employee benefit brokerage, consulting and actuarial services. Gallagher also offers claims and information management, risk control consulting and appraisal services to clients around the world. If you're looking for a professional career with an industry leader, then you have come to the right place. Wherever your interests lie, we're sure you will agree on one thing: our continued prosperity hinges on our greatest resource --- our people.
Please note additional position details below:
- This is a Contract Position, W-2 position. We are not able to do 1099 or C2C.
- It is a fully remote role that will need to be based in the U.S.
- You must meet our U.S. Eligibility requirements for work authorization as noted under "Additional Information" at the bottom of the job description.
How you'll make an impact
Essential Duties and Responsibilities
- Solution Design and Engineering: Assist with the system design and engineering the solution using Microsoft CRM, Azure Features and .net technologies
- Requirement Gathering: Interact with business users to understand and document the business requirements.
- Perform the POC for the new business requirements and work closely with business to convert the POC to working model.
- Creation of process flows, system tasks for the requirements and customize and configuration of Microsoft CRM application as per the designed artifacts.
- Project Engineer for the development and enhancement of the Microsoft CRM application and provides oversight to other developers in the team and review their deliverables.
- Support the Quality Assurance team during the testing process and assist with defect fixes by correcting the Microsoft CRM code
- Support the production system and analyze/resolve the business-critical issues within the SLA timeline.
- Evaluate the tools and technologies in market which will improve the business process and benefit customer.
- Manage dynamics patch releases and wave release planning to main system up to date.
- Create and manage dynamics sandbox/production environments in power platform based on project needs.
- Review the implementation design/architect proposed by implementation team and provide recommendations to ensure the best practice guidelines are followed for Dynamics 365.
- Plan and support Dynamics 365 releases with multiple divisions and apply the changes.
- Build DevOps pipelines to promote Dynamics customizations to ALM environments and configure them with various stage-based approvals.
- Support the production system and analyze/resolve the business-critical issues reported by the project team.
- Configure and manage the integrated systems with D365 and Azure integrations
- Evaluate the tools and technologies in the market which will improve the business process and benefit customers.
- Manage dynamics patch releases and wave release planning to main D365 systems up to date.
- Ensure to implement the best practices of D365 and define governance for Power platform system.
- Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members.
About You
Skills and Qualifications
- Bachelor’s degree in computer science, systems analysis or a related study, or equivalent experience
- 5+ years of experience spanning at least two IT disciplines, including technical cloud architecture, network management, application development, middleware, database management or operations
- Experience with D365
- Exposure to multiple, diverse technologies and processing environments
- Knowledge of all components of technical architecture
- Knowledge of business process re-engineering principles and processes
- Strong understanding of SOA, object-oriented analysis and design, and/or client/server
- Strong client-facing consultative skills, able to act as a customer advocate.
- Excellent presentation and communication skills to technical and non-technical audiences.
Compensation and benefits
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
- Medical/dental/vision plans, which start from day one!
- Life and accident insurance
- 401(K) and Roth options
- Tax-advantaged accounts (HSA, FSA)
- Educational expense reimbursement
- Paid parental leave
Other benefits include:
- Digital mental health services (Talkspace)
- Flexible work hours (availability varies by office and job function)
- Training programs
- Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
- Charitable matching gift program
- And more...
We value inclusion and diversity
Click Here to review our U.S. Eligibility Requirements and Pay Disclosure Statement
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
