HR Director, Pronto

Welcome to Pronto Insurance, a flourishing general agency in South Texas! Since 1997, we've been on an unstoppable journey of growth, and now, with over 200 captive locations in Texas, California, and Florida, our expansion knows no bounds. Join our team and be part of the driving force that makes Pronto Insurance products a reality for all. Together, we'll revolutionize the insurance market and leave an indelible mark on the industry. Dare to dream big and embark on an adventure filled with endless opportunities!

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Pronto Insurance is seeking a dynamic and experienced HR Director to lead our human resources department. As HR Director, you will play a crucial role in shaping our workforce and driving our success, implementing effective HR strategies that align with our organizational goals.

• Develop and implement HR strategies and initiatives that support the business objectives of Pronto Insurance.
• Lead and manage the HR team, providing guidance and support to ensure effective recruitment, onboarding, and retention of Pronto employees.
• Supervise the recruitment process, ensuring a steady pipeline of qualified candidates to meet high volume hiring needs.
• Ensure compliance with labor laws and regulations, with a preference for familiarity with California labor laws.
• Design and execute training programs to improve employee skills and career development.
• Handle employee relations, addressing grievances and fostering a positive work environment.
• Analyze HR metrics and trends to develop solutions, programs, and policies that improve workforce performance and engagement.
• Collaborate with department heads to identify staffing needs and develop workforce planning strategies.
• Lead initiatives to improve employee satisfaction and retention, including recognition programs, career advancement opportunities, and other avenues for employee engagement
• Maintain and update HR policies and procedures to reflect current legal requirements and best practices.

Skills for success:

• Strong leadership skills with the ability to inspire and motivate a team.
• Excellent communication and interpersonal skills.
• Ability to develop and implement HR strategies that align with business goals.
• Capable in data analysis (MS Excel, PowerBI, or other analytics tools)
• Proficiency in HR software and tools.

• Minimum of 7-10 years of HR experience, with at least 5 years in a leadership role handling organizations with a large non-exempt employee population (non-union).
• Experience leading HR in a retail or customer service organization
• Demonstrated experience in high volume recruitment and managing turnover.
• Solid understanding of California labor laws is a plus
• Bilingual English/Spanish preferred, but not required

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On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

 Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements and Pay Disclosure Statement

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.